The NEW Support Portal has launched!

I am excited to introduce you to the new Support Portal.  We have streamlined the user experience and cross connected our online properties. Make sure to take a look around or schedule a brief demo with our support team.

Key Features: 

  • Clean and crisp user interface
  • Main navigation with links to other Mercury properties
  • Quick links for ticket creation
  • Better overall search capabilities
  • Improved visibility and access to your support requests
  • Search and filter support requests with ease
  • Better engagement options with the Knowledge Base
  • Subscribe to frequently used help topics to stay informed
  • Vote on article usefulness
  • Make comments on help topics
  • See related articles and recently viewed articles easily
  • Integrated with social media


Have more questions? Submit a request


  • Avatar
    Karen Jones

    I love the new portal!

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