I am excited to introduce you to the new Support Portal. We have streamlined the user experience and cross connected our online properties. Make sure to take a look around or schedule a brief demo with our support team.
Key Features:
- Clean and crisp user interface
- Main navigation with links to other Mercury properties
- Quick links for ticket creation
- Better overall search capabilities
- Improved visibility and access to your support requests
- Search and filter support requests with ease
- Better engagement options with the Knowledge Base
- Subscribe to frequently used help topics to stay informed
- Vote on article usefulness
- Make comments on help topics
- See related articles and recently viewed articles easily
- Integrated with social media
I love the new portal!