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  3. Getting Started with the Support Portal

How to Register with MercuryWorks

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Melissa Miller
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  1. Go to https://www.support.mercuryworks.com
  2. Click 'Sign in'
  3. Click 'Sign Up'
  4. Enter your
    • Full Name
    • Email Address
    • Captcha
  5. Click 'Sign up'
  6. The page will redirect you to the Support Portal home page
  7. You will receive a Welcome email from our support team which will include a link to setup your password
  8. Click the verification link in the email message
  9. Enter your password
  10. Once you create your password you will be able
    • Submit a request
    • Check your existing requests
    • Search restricted Knowledge base articles
Have more questions? Submit a request

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